Why isn t my camera compatible with windows hello face

Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. I just recently purchased a razer blade 15 base model, and Windows hello facial recognition isn't working. It says "We couldn't find a camera compatible with Windows Hello.